Browse By Topic
Your account settings and billing
- Are there any hidden costs?
- How long is my commitment to ekmPowershop?
- How do I change my username?
- How do I change my password?
- Please could you tell me if my Tiger Commerce shop has been migrated?
General ekmPowershop usage questions
- How do I add a Blog to my ekmPowershop?
- Do I Need To Backup My Data?
- Can I let certain customers have different prices?
- Where can I find a guide to the Loyalty Points system?
- My website is displaying differently across different web browsers. Wh...
How to change the look of your shop
- How do I access the HTML code of my template?
- What is CSS? and how would I use it?
- How do I completely remove the promotional areas or editable elements...
- I have been creating a new website over the last few weeks however I d...
- How do I change my 'Add to Cart' button?
Managing your customers and orders
- How do I change the contact details I have for a customer?
- Why aren't customers receiving order confirmation emails?
- How do I customise my order status?
- How do customers register on my website?
- Does EKM automatically deduct VAT from rest of the world orders?
All about the money
- How do I add a payment gateway to my checkout stage?
- Which payment gateways do you support?
- How do I take payments from my customers?
- How do I set up PayPal as a payment gateway?
- I am having trouble logging into SecureForm to retrieve payment detail...
SEO, Link Building, newsletters all that sort of stuff
- How do I submit my site to Google Shopping?
- Why am I not listed in the search engines?
- Is there a quick way to transfer products to amazon?
- What can a SEO (Search Engine Optimisation) company do for me?
- Can I send a newsletter to my customers?
Find out a solution
- Why do I get an error in the cart page?
- Why were no payment details given on an order?
- Why do I keep getting timed out?
- Often my customers are not receiving an email with their download link...
- Why is my Shopping Cart not working correctly when i use Frames?
All questions related to DNS & Domains
- How do I add a domain name to my shop?
- Why is my domain name still not working?
- How long do new domain registrations typically take?
- We have a Domain Registered with an Active website but would like to k...
- Can I use my existing domain name for both my existing website and my...
Anything that doesn't fit into another category
- How do I add an extra webPage to my ekmPowershop account?
- What is meta data?
- How do I create a link to a PDF/DOC/TXT file?
- How do you hyper-link an image or text
- What are Cookies?