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Can I send a newsletter to my customers?

Asked On 13 March 2012

The ekmPowershop does not actually send out newsletters as this would risk our server platform being blacklisted for sending potentially hundreds of unsolicited email. You can however, obtain the email address of all your customers so you can use them with a 3rd party mail client that allows the sending of bulk email.

To obtain these details, simply export the "customers details" info from within the Import/Export system. This can be installed and then accessed within the 'Features' section.

 
This will allow you to download all your customers data into a spreadsheet using .csv formatting for you to use at your own accord.
 
ekmResponse is an online email marketing system that allows you to email all your customers and contacts with your own email newsletters, email marketing campaigns, ezines, etc.
 
Once a campaign has been sent out you can use ekmResponse to track who has opened your emails, manage your bounce backs and see which contacts haven’t opened your email. You can even see which links they clicked within your email campaign.
 

Answered On 13 March 2012

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